Privacy Policy

Números Surreais, Lda. is obligated to comply with the applicable legislation in this matter, namely the rules contained in the General Data Protection Regulation (“GDPR”), approved by Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016.

Therefore, we ask that you read this PP carefully, and should any questions arise related to the exercise of your rights in this regard, please do not hesitate to contact us. You may do so via the following email address suporte@pontodeamor.pt.

Finally, please note that providing your personal data in the context of using the Site implies knowledge and acceptance of the conditions contained in this PP, which is complemented by our Cookie Policy

1. Personal data

   Under the terms of the GDPR, "Personal Data" shall be any "information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;".

2. Controllers of personal data

   Responsibility for the processing of personal data transmitted in the context of using the Site, regardless of its nature or ownership, will always lie with Números Surreais, Lda.

   However, in the context of processing the personal data of Buyers – natural or legal persons who use the Site to purchase products sold by Sellers – , Números Surreais, Lda. and the Sellers will act as Joint Controllers, being mutually responsible for determining the purposes and means of such processing, as well as delimiting, among themselves, and in a transparent manner, their respective responsibilities for compliance with the specifically applicable legislation, namely regarding the exercise of the rights of data subjects.

   Given that joint responsibility must be proportionate to the intervention or influence of each of the joint controllers, the joint responsibility for the processing of buyers' personal data, to be shared between Números Surreais, Lda. and the SELLERS, will naturally be limited only to the personal data that will effectively be subject to processing by both parties in the pursuit of the same purpose.

   Specifically, there will be joint responsibility (between Números Surreais, Lda. and the SELLERS) regarding the following personal data of buyers:

   • First and last name – for the purpose of identifying buyers;
   • Address and postal code – for the purpose of shipping purchased products;
   • Email address – for risk management purposes and as a point of contact;
   • Telephone and/or mobile number – for contact purposes;
   • Tax identification number (NIF) – for tax purposes and commercial transaction operations, invoicing, and payment.
   
   

   Joint responsibility for the processing of buyers' personal data (between Números Surreais, Lda. and the SELLERS) begins from the moment the buyer proceeds to pay for the selected product.

   Whenever justified, Números Surreais, Lda. may use Subcontractors, understood as natural or legal persons who process personal data on its behalf, for which Site users hereby give their express consent.

   In particular, the use of Subcontractors will take place for the purposes of: managing the commercial relationship between Buyers and Sellers, providing sales and supply services, processing payments and invoicing, ensuring the execution of back-office procedures and operations, namely regarding the technical and operational support and assistance necessary for the functioning of the Site, as well as all others deemed necessary and/or convenient at any given time.

   The Subcontractors used by Números Surreais, Lda. will implement all technical and organizational measures appropriate for the protection of the personal data transmitted to them, in order to ensure the defense of the rights and interests of the respective data subjects.

   Without prejudice to what is stated above, it should be noted that the privacy policy of Sellers whose Website the Site may link to is not applicable to Números Surreais, Lda., and the latter is not responsible for the information that may be provided there.

3. Collection and processing of personal data

   Access and mere use of the Site by Users does not imply the collection or processing of any personal data. However, whenever the User creates an account on the Site, certain data will be collected, the nature of which varies depending on the purpose associated with it. The purposes underlying the collection and processing of data can be consulted in point 7 of this PP.

4. Transfers of personal data

   In certain cases, personal data transmitted by Site Users may be subject to transfer to other entities that provide services to Números Surreais, Lda. operating outside the European Union space.

   In the specific case of the transfer of personal data to entities located in the United States of America, we ensure that they comply with the principles established in the Privacy Shield (an agreement concluded between the European Commission and the U.S. Department of Commerce that imposes special obligations of safeguard and caution on U.S. companies receiving personal data collected in the European Union).

   
   
   

5. Rights of personal data subjects

   Site users, regardless of the capacity in which they act, are guaranteed the right of access, rectification, withdrawal of consent, objection to processing for the purposes defined above, erasure, restriction, and portability of the personal data they have transmitted.

6. Personal data retention period

   Personal data collected and processed by Números Surreais, Lda. will be kept for the entire period during which the users' registration on the Site remains active.

   Once the user's registration on the Site is terminated, the personal data they have transmitted to Números Surreais, Lda. will be kept for up to 1 (one) year from that date, unless another retention period arises from specifically applicable law.

   However, the Site user may, at any time, request that Números Surreais, Lda. erase the personal data they have transmitted.

7. Purposes associated with the collection and processing of personal data

   The personal data provided in the context of using the Site will be processed and stored electronically in databases specifically created for this purpose and are mandatory to provide as they are necessary and indispensable for fulfilling the following purposes: registration of Buyers and Sellers; access, use, and enjoyment of the Site by them; execution of other purposes, including the provision of services to Buyers and Sellers, the execution of commercial transactions to be concluded between them, the commercial management of Buyers and Sellers, carrying out Marketing and sales operations, including sending information about new or current products, offers, or other promotional actions; compliance with current legal obligations (namely of a fiscal, administrative, and judicial nature).

8. Security measures

   Números Surreais, Lda. is committed to protecting the privacy of Site users. Thus, it uses highly innovative security systems that ensure that any and all personal data transmitted to it by Site Users is adequately stored and protected, preventing and impeding any unauthorized access to these elements, as well as their loss, disclosure, destruction, or use beyond the purpose that justified their collection.

   Specifically, Números Surreais, Lda. adopts the following security measures:

   - Encryption of all personal data transmitted to it;

   - Requirement to use a personal password for each User;

   - Enhanced safeguarding of data relating to Users' debit or credit cards. This type of data will not be stored, thus ensuring that third parties cannot access or use it.

   - Constant supervision of computer servers in order to reduce any chance of attack or vulnerability situation.

9. Cookie Policy

   The Site uses Cookies, which are understood as text files that identify the User's computer on the server of Números Surreais, Lda. In this way, the Cookies used do not individually identify the Site User, and as such, do not constitute a tool for collecting personal data.

10. Changes to the Privacy Policy

    Números Surreais, Lda. reserves the right to make the changes that prove necessary to this PP. Whenever this happens, they will be published on the Site.