Use of the Engram website implies acceptance of these Terms and Conditions of Use ("Terms"). The Engram website and brand belong to Números Surreais, Lda.

Access to the website

Números Surreais, Lda., as the owner of the website, may at any time block access to third parties, namely for repair or maintenance. It may also shut it down at any time, should any circumstance occur that, in its opinion, justifies it.

Intellectual property

The copyright for all text, designs, images, graphics, and other content on the website belongs to Números Surreais, Lda.

Users are not authorized to reproduce, copy, alter, sell, or use these elements without prior written authorization from Números Surreais, Lda.

Account and personal data

To create an account on the website, an email address is required. It is the user's responsibility to keep their access credentials in a secure place and to change them if there are signs of unauthorized third-party use of the account.

If the personal data provided changes, it is the user's responsibility to update it.

User privacy is a special concern for Números Surreais, Lda. The principles we follow in the collection and processing of personal data can be found in the Privacy Policy.

Orders, returns, and warranty

The rules for changes, cancellations, returns, and warranty of the pieces are in Returns and warranty; production and delivery times are in Timelines & delivery.

Third-party links

The website provides access, via hyperlinks, to websites of other entities. As these websites are neither controlled nor operated by Números Surreais, Lda., these Terms do not apply to them, and Números Surreais, Lda. is not responsible for their content or terms of use.

Changes to these Terms

Números Surreais, Lda. reserves the right to change these Terms whenever necessary. Changes are published on the website, so we advise you to consult them regularly.

Suggestions and complaints

For any questions regarding these Terms, please write to us at suporte@engram.pt.